Terms & Conditions
Last Updated: August 19, 2026
These Terms & Conditions govern your use of the GenAuto website and communications with GenAuto and its affiliated automotive service locations, including Dale & Ron's Auto Service and Don's Auto Center.
By using this website, submitting an appointment request, opting in to communications, or otherwise interacting with GenAuto, you agree to these Terms & Conditions.
Website Use
Information provided on this website is intended for general informational purposes and to help customers learn about GenAuto locations, automotive services, and related offerings.
We make reasonable efforts to keep information accurate and current; however, service availability, pricing, promotions, business hours, and other information may change without notice.
Submitting an appointment request through the website does not guarantee an appointment. Requested dates and times are subject to confirmation by the applicable GenAuto service location.
Automotive Services
Service recommendations, estimates, pricing, and other automotive information may vary based on vehicle condition, inspection results, parts availability, labor requirements, and other factors.
Any estimate provided online, by telephone, text message, or other electronic communication may be subject to change following inspection of the vehicle.
Communications
When you provide your contact information to GenAuto, we may use that information to communicate with you regarding appointment requests, appointment confirmations and reminders, vehicle service, estimates, service updates, customer support, review requests, and other communications related to your relationship with GenAuto.
Marketing or promotional communications may also be sent when you have provided the appropriate consent.
SMS/Text Messaging Terms
By opting in to receive text messages from GenAuto or a participating GenAuto service location, you consent to receive SMS messages at the mobile number you provide.
Messages may include appointment confirmations and reminders, scheduling communications, vehicle service updates, customer service communications, review requests, and, when separately authorized, promotional or marketing communications.
Message frequency varies. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
You may opt out of text messages at any time by replying STOP. You may receive a final confirmation message acknowledging your opt-out request.
For assistance, reply HELP or contact the GenAuto location with which you are doing business.
Wireless carriers are not liable for delayed or undelivered messages.
Mobile information, including phone numbers and SMS opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Privacy
Your use of this website and submission of personal information are also governed by the GenAuto Privacy Policy.
Privacy Policy: https://www.genauto.com/privacy
Third-Party Services
GenAuto may use third-party service providers to support website functionality, appointment scheduling, communications, analytics, advertising, customer service, and other business operations.
Information may be provided to service providers as necessary to perform services on behalf of GenAuto and subject to applicable privacy requirements.
Intellectual Property
Unless otherwise noted, the content of this website, including text, graphics, logos, images, and design elements, is owned by or licensed to GenAuto and may not be reproduced or used for commercial purposes without permission.
Limitation of Liability
To the fullest extent permitted by applicable law, GenAuto and its affiliated locations are not responsible for indirect, incidental, or consequential damages arising from use of this website, reliance on information provided through the website, or temporary inability to access website services.
Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be limited under applicable law.
Changes to These Terms
GenAuto may update these Terms & Conditions periodically to reflect changes to our services, business practices, or applicable requirements.
Updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
Contact
Questions regarding these Terms & Conditions may be directed to GenAuto or the applicable GenAuto service location using the contact information provided on this website.
GenAuto
Lawrence, Kansas
https://www.genauto.com
